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scott@falknersbc.com
I am an innovative consultant with vast experience leading process improvements to advance manufacturing, distribution, and operations. I have expertise in leading change management in warehouse and office environments and gaining buy-in from senior leadership and associates across cultures and generations. I am highly passionate about automation and eager to continue advancing conventional businesses through analysis and solutions delivery.
Process Engineering
Data Management
Systems Integrations
Facility Organization and Improvement
Executive Business Cases
Cost Benefit Analysis
Automation
Forecasting & Purchasing
Digital Transformation
Staff Training & Development
Expectations Management
Trends Analysis
Vallen Distribution
Project Manager & Implementation Consultant
Working as a managerial and independent contributor role responsible for leading projects and providing oversight to the implementation of systems contracts, storeroom management, vending and vendor managed inventory, and ship and bill business arrangements. Responsible for the design & planning of storeroom resets, the build of new storerooms, and for leading related projects through successful implementations utilizing LEAN tools and methodologies. Travels to customer locations to assess sites, design site-specific inventory and vending solutions, manage implementations and assist in training regional and site personnel.
House of Outdoors
Procurement and Logistics Manager
I was brought on board to direct the supply chain and help design new procurement processes in a start-up business environment. I transformed invoicing and payables and conducted cash flow ($10M) forecasting to develop an effective budget for purchases. Besides being responsible for managing all open purchases and shipments ($8M) into an easy-access database for information availability and tracking, I was integral in reconciling open records between different internal sources and vendors’ records. I manually forecasted multiple SKUs for internal transfers and vendor purchases. I also consistently followed shipment and purchase statuses to provide updated information to internal teams. Moreover, I managed inventory between facilities to minimize carry costs and shipping impacts on inventory.
Construction Equipment Parts, Inc.
Director Of Operations
I managed overall purchasing, warehousing, logistics, marketing, and order management activities. I spearheaded all associates by embracing technology and integrating automation into workflows while directing five direct reports, including two departmental managers. Apart from being integral in designing the central warehouse campus and remodeling, I conducted an effective cost analysis and realized the value in bringing uniform services in-house, slashing annual spending 85% from $20,000 to $3,000 while equipping the team with new uniforms and providing a cleaning stipend. I was instrumental in automating purchase and work orders weekly via Excel and Access modules, eliminating process bottlenecks and up to 15 hours of administrative labor each week. I also minimized overtime by introducing three staggered shifts for employees while influencing the president to create a dedicated customer service representative role. Additionally, I directed the team to shift from paper-based to 100% electronic records, analyzing all processes, consolidating files, and creating cloud-based storage to sustain 24/7 access during outages.
Director Of Business Improvement
I determined and implemented key improvements before advancing to director of operations while independently leading change management. Besides developing and presenting the business case for hiring a dedicated marketing professional driving 10% sales growth, I forecasted a $13M/year purchasing model and handled all purchase orders, support tickets, and work orders. Moreover, I was instrumental in automating back-order management by collaborating with IT to design and implement an Access program that equipped sales and warehouse staff with real-time information on each order.
I was responsible for managing inventory control and physical counts for $4M in inventory. Besides being integral in restructuring the sourcing and logistics, I was accountable for increasing the network from 3 to 9 carriers and introducing a competition-based model minimizing average shipment costs from $350 to $275, facilitated by implementing Kuebix TMS. I redeveloped shipment classifications, renegotiated tariffs, and coached staff on new standards, slashing W&R disputes from dozens to less than 3 per month. I was also instrumental in identifying fraudulent behavior from a former employee pocketing Amazon gift cards from a freight carrier; strengthened controls to reduce career costs and prevent future exploitation.
Project Manager
I was charged with implementing new software solutions and improving office and warehouse processes. In this time, I helped implement ERP, MRP, WMS and TMS software, and trained staff members at all levels how to use them.
Warehouse Associate
I worked to ensure orders were picked and shipped by deadlines and purchases were validated/received in an expedient manner. In addition, I also assisted with custodial duties, inventory control and hand-manufacturing/assembling.
Bachelor of Business Administration (BBA) | Operations & Supply Chain Management
Certification in Purchasing & inventory Management (CPIM)
Association of Supply Chain Management
Six Sigma Green Belt (SSBG)
OSHA 30 Certification
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